User Agreement

OUR:HESOFT, LLCand its related parties

our contact information:Contact Us

Users: people who use the relevant products or services we provide through mobile phones, tablets, computers and other channels.

Last updated: 2024-10-09

1. Summary

1. This product and related services are applications and related services legally owned and operated by us. The User Agreement (hereinafter referred to as "this Agreement") is an agreement between you and us for your use of this product and related services.

2. In order to provide you with better services, please read and fully understand this Agreement carefully before you start to use this product and related services, especially the terms related to exemption or limitation of liability, rights license and information use terms, applicable laws and Dispute Resolution Terms, etc.

If you are a minor, you and your legal guardian should carefully read, fully understand and agree to this Agreement.

If you do not agree to the terms of this agreement, please do not use this product and related services. If you choose to use this product and related services at your own discretion, you shall be deemed to have fully understood this Agreement and agree to be bound by this Agreement and other agreements and rules related to this product and related services (including but not limited to the Privacy Policy) as a party to this Agreement.

5. We have the right to unilaterally decide, arrange or designate related parties, controlling companies, successor companies or third-party companies approved by the company to continue to operate this product and related services according to the needs of the operation of this product and related services. In addition, some of the services involved in this Agreement may be provided to you by the Company's affiliates, controlling companies, successor companies or third-party companies recognized by the Company, and if you accept the relevant services, you should accept that the relevant rights and obligations are also bound by this Agreement.

6. When you use this product and related services, if you also use products or services provided by non-us (other third parties), you should not only abide by the agreement in this agreement, but also abide by other third-party user agreements and relevant legal agreements. We and other third parties shall bear corresponding responsibilities for possible disputes within the scope of legal provisions and agreements.

7. If you have any questions, comments or suggestions on the contents of this agreement, please contact us in time through the official contact information provided by us.

2. this product and related services

1. You can obtain this product and receive related services through our official and officially authorized channels. If you do not obtain this product and related services through our officially authorized channels, we cannot guarantee that the unofficial version can be used normally.

We may develop different versions for different terminal equipment, and you should obtain, download and install the appropriate version according to the actual equipment conditions.

3. You can use this product and related services or updated versions according to your needs. If you no longer need to use this product and related services, you can uninstall this software by yourself. If you are willing to help us improve our products and services, please let us know the reason for your uninstallation, and we hereby express our gratitude.

4. In order to better improve the user experience and services, we will provide updates or changes to this product and related services from time to time, including but not limited to deleting, modifying, upgrading, enhancing functions, developing new services, replacing existing content, etc. for this product and related services.

5. In order to ensure the safety of this product and related services and improve user services, after some or all of this product and related services are updated, we will prompt you in an appropriate manner when feasible, including but not limited to system prompts, website announcements, etc.

6. After the updated version of this product and related services is released, the old version may not be available. We do not guarantee that the old version will continue to be available, nor do we guarantee that the corresponding customer support services will be available.

After the product and related services are updated or changed, you should only continue to use the product and related services after accepting the adjustments made by us. We can change or limit the effect of some functions due to the needs of business development.

8. Unless authorized in writing by us in advance, you shall not conduct unauthorized access or use of this product and related services in any form, including but not limited to copying, adapting, disseminating, mirroring, trading, and using this product and related services as a tool for providing commercial services to others.

9. We grant you a personal, revocable, non-transferable, non-exclusive right to legally use this product and related services, and you do not enjoy the ownership of this product. You can use this product and related services according to your personal learning, office, and entertainment needs, but you must not directly use this product and related services to provide profit or non-profit commercial services to third parties. At the same time, our failure to exercise any of the foregoing rights does not constitute a waiver of such rights. The validity of the authorization depends on the following conditions:

(1) The use of this product does not violate this agreement and the rules on this product.

(2) You have obtained the necessary authorization and qualification to use this product and related services.

(3) This Agreement is accepted in full and has not been violated.

(4) You have not infringed our intellectual property rights or other legal rights in any way.

3. About "Account"

1. Account refers to the electronic identity certificate used by you to log in and use this product and related services as a registered user.

2. When you need to terminate the use of account services, you can apply for cancellation of your account if the following conditions are met:

(1) You can only apply for cancellation of your own account and cancel it in accordance with our procedures.

(2) You shall still be responsible for the use of this product and related services before you cancel your account.

(3) After successful cancellation, account records, functions, etc. cannot be restored or provided.

(4) For all the remaining rights and interests in your account (including membership rights, balance, etc.), you choose to voluntarily give up, and do not require us to provide any form of compensation or compensation.

3. If you need to cancel your account, you can contact us through official channels. We will complete the cancellation or negotiate with you to confirm the account cancellation within 15 working days after receiving your request.

4. You understand and promise that the account you set up shall not violate national laws, regulations and relevant rules, and that illegal and undesirable information shall not appear in your registration information such as account name and other personal information. You shall not open an account in the name of another person (including but not limited to fraudulent use of other person's name, name, head portrait, etc. or in other ways that can cause confusion) without the permission of another person, do not register accounts maliciously (including but not limited to frequent registration, batch registration of accounts, etc.). You must abide by relevant laws and regulations during the registration and use of your account, and must not implement any behavior that infringes on national interests, harms the legitimate rights and interests of other citizens, or harms social morals. We have the right to review the registration information you submit, but our review does not create any obligation for us.

5. Your registered account is limited to your own use. Without our written consent, it is forbidden to give, lend, rent, transfer, sell or otherwise permit others to use the account in any form. If we find or have reasonable grounds to believe that the user is not the initial registrant of the account, we have the right to immediately suspend or terminate the service to the registered account and to permanently disable the account in order to ensure the security of the account.

6. You are responsible for maintaining the security and confidentiality of your personal account and password, and bear all legal responsibilities for the activities you engage in in the name of your registered account, including but not limited to any data modification, speech publication, payment and other operations on this product and related services that may cause all legal liabilities. You should attach great importance to the confidentiality of your account and password, and do not disclose your account and password to others under any circumstances. If you discover that someone else is using your account without permission or any other security breach occurs, you should immediately notify us to deal with it.

7. If you forget your account information or cannot log in through your account due to other circumstances, you can retrieve your account information through the guidance of the product and related pages or contact our official request. You understand and acknowledge that the account retrieval mechanism only identifies whether the information provided by the person applying for retrieval is consistent with the background information, and cannot guarantee whether the applicant is a truly authorized user of the account. In particular, we remind you to keep your account information properly. When you are finished, you should exit. Due to your own reasons such as improper custody or other irresistible factors, you shall bear the corresponding responsibility for the loss of stolen numbers or passwords.

8. When registering, using and managing the account, you should ensure the authenticity of the information filled in when registering the account. If the materials you submit or the information you provide are inaccurate, untrue, irregular, illegal or we have reason to suspect that it is wrong, untrue or illegal, we have the right to refuse to provide relevant services for you, you may not be able to use this product and related services or some functions may be restricted during use.

9, when you complete the account registration, login and reasonable and necessary verification, you can ask us to query, correct their personal information submitted. You understand and agree that for security and identification (such as account information or password recovery services), you may not be able to modify the initial registration information and other verification information provided during registration. You can also apply to cancel your account. We will assist you to cancel your account after completing reasonable and necessary verification of identity, security status, equipment information, infringement complaints, etc., and delete all information about your account according to your requirements, unless otherwise provided by laws and regulations.

4. user personal information protection

we work with you to protect your personal information (I. e. information that can identify you independently or in combination with other information). The protection of users' personal information is one of our basic principles. In the process of using this product and related services, you may need to provide your personal information so that we can provide you with better services and corresponding technical support. We will protect your right to browse, correct, delete relevant personal information and withdraw authorization in accordance with the law, and will use encryption technology, anonymization processing and other technical measures and other security measures that match this product and related services to protect your personal information.

5. user behavior specification

1. You shall be responsible for your use of this product and related services. Unless permitted by law or with our prior written permission, your use of this product and related services shall not have the following behaviors:

(1) Use any plug-ins, plug-ins, systems or third-party tools that are not authorized or licensed by us to interfere with, destroy, modify or otherwise affect the normal operation of this product and related services.

(2) Use or conduct any act that endangers the security of computer networks for this product and related services.

(3) Activities that endanger network security, such as illegally invading the network, interfering with the normal functions of the network, and stealing network data.

(4) Provide procedures and tools specially used to invade the network, interfere with the normal functions and protective measures of the network, steal network data and other activities that endanger network security.

(5) Knowing that others engage in activities that endanger network security, provide them with technical support and other assistance.

(6) Use of unauthorized data or access to unauthorized servers/accounts.

(7) Without permission to enter the public computer network or other people's computer system and delete, modify, add storage information.

(8) Unauthorized attempts to probe, scan, or test system or network vulnerabilities or otherwise commit acts that undermine network security.

(9) Attempts to interfere with, disrupt the normal operation of the system or website, deliberately spread malicious programs or viruses, and other acts that disrupt and interfere with normal network information services.

(10) Reverse engineer, reverse assemble, compile, or otherwise attempt to discover the source code of this product and related services.

(11) Violation of laws and regulations, this Agreement, our relevant rules and other acts that infringe upon the legitimate rights and interests of others.

2. If we have reason to believe that your behavior violates or may violate the above agreement, we can independently judge and deal with it, and have the right to terminate the service to you at any time without prior notice, and pursue relevant responsibilities according to law. Please note that this does not guarantee that we will be able to deal with all violations by you or other users in a timely manner, nor does it create any obligation for us.

3. The information you produce, comment, publish and disseminate should consciously abide by laws and regulations, ensure that the information does not infringe upon the legitimate rights and interests of the state, society or any other third party, and ensure its authenticity, otherwise we have the right to take corresponding measures immediately. You agree and undertake not to produce, reproduce, publish or disseminate the following information:

(1) Those who oppose the basic principles established by the Constitution.

(2) endangering national security and divulging state secrets.

(3) Subverting state power, overthrowing the socialist system, inciting secession, and undermining national unity.

(4) Damage to national honor and interests.

(5) those who promote terrorism and extremism.

(6) promoting ethnic hatred or ethnic discrimination and undermining national unity.

(7) Inciting regional discrimination or regional hatred.

(8) undermining the state's religious policy and promoting cults and feudal superstition.

(9) Fabricating or spreading rumors or false information to disrupt economic and social order or undermine social stability.

(10) Spreading or spreading obscenity, pornography, gambling, violence, murder, terror or abetting crime.

(11) Endangering network security, using the network to engage in endangering national security, honor and interests.

(12) insulting or slandering others, infringing upon the legitimate rights and interests of others.

(13) Involving other people's privacy, personal information or data.

(14) Spreading foul language to the detriment of public order and good customs in society.

(15) infringing upon the legitimate rights and interests of others, such as privacy, reputation, portrait rights, intellectual property rights, etc.

(16) Dispersing commercial advertisements, or similar solicitation messages, over-marketing messages, and spam.

(17) Other information that violates laws, regulations, policies, interferes with normal operations, or infringes the legitimate rights and interests of other users or third parties.

4. You can complain to us through our official contact information, report all kinds of illegal activities, illegal communication activities, illegal and harmful information, etc., and we will accept and handle your complaints and reports in a timely manner.

6. Information Content Usage Specification

without our written permission, any user or third party shall not authorize, permit or assist others to conduct the following acts on the information content of this product and related services:

(1) Copy, read, and use the information content of this product and related services for commercial purposes.

(2) Unauthorized editing, sorting, and arranging the information content of this product and related services, and then displaying it on channels other than the page of this product and related services.

(3) On its own or to assist a third party to produce traffic, reading volume guidance, transfer, hijacking and other adverse effects on the information content of this product and related services.

(4) Other acts of illegally obtaining or using the information content of this product and related services.

7. default treatment

1. In response to your violation of this Agreement or other service terms, we have the right to independently judge and take measures such as warning in advance, deleting content, restricting some or all functions of the account until the provision of services is terminated, and permanently closing the account. We will not assume any responsibility for the consequences such as your inability to normally use the account and related services, and your inability to normally obtain assets or other rights and interests in your account. We have the right to announce the processing results, and have the right to decide whether to restore the use of the relevant account according to the actual situation. For suspected violations of laws and regulations, suspected crimes, we will keep relevant records, and have the right to report to the relevant competent departments, cooperate with the relevant competent departments in investigation, and report to the public security organs in accordance with the law. We have the right not to restore deleted content.

2. If you violate this Agreement or other terms of service and cause a third-party complaint or litigation claim, you shall handle it on your own and bear all legal responsibilities that may arise. If we and our affiliates, controlling companies or successor companies compensate any third party or suffer penalties from state authorities as a result of your illegal or breach of contract, you shall also compensate us and our affiliates, controlling companies or successor companies in full for all losses suffered as a result.

3. We respect and protect the intellectual property rights, reputation rights, name rights, privacy rights and other legitimate rights and interests of users and others. You guarantee that the text, pictures, videos, audio, links, files, etc. uploaded when using this product and related services will not infringe the intellectual property rights, reputation rights, name rights, privacy rights and other rights and legitimate rights and interests of any third party. Otherwise, we have the right to remove the allegedly infringing content upon notice from the right party or related party. For all the claims made by the third party, you shall handle and bear all the legal liabilities that may arise; if your infringement causes us and its related parties, controlling companies, and successor companies to suffer losses (including but not limited to Economic, goodwill and other losses), you should also fully compensate us and its related parties, controlling companies, and successor companies for all losses.

8. Service Change, Interruption and Termination

1. You understand and agree that this product and related services provided by us are provided in accordance with the current status of existing technology and conditions. We will do our best to provide the service to you and ensure the continuity and security of the service. You understand that we can not at any time or always foresee and guard against legal, technical and other risks, including but not limited to force majeure, network reasons, third-party service defects, third-party websites and other reasons may lead to service interruption, can not normally use the product and related services and other losses and risks.

2. You understand and agree that we have the right to decide to modify, interrupt, suspend or terminate this product and related services according to the specific circumstances in order to meet the needs of overall service operation and platform operation safety.

9. advertising

1. You understand and agree that we may display and push relevant information, advertising or brand promotion information to you on the product and related service page, including showing you third-party commercial advertisements (including but not limited to information, mobile applications, and links to third-party services). We cannot guarantee the authenticity and validity of third-party commercial advertisements. Please make your own judgment.

2. We may also send you commercial advertisements by email, SMS, etc. You can choose to refuse to accept such advertisements. If you choose to refuse, we will no longer provide you with such commercial advertisements through corresponding channels.

10. intellectual property

1. The intellectual property rights of the content (including but not limited to software, technology, programs, web pages, text, pictures, images, audio, video, charts, layout, electronic documents, etc.) provided by us in this product and related services belong to us and its actual right holders. The copyrights, patents and other intellectual property rights of the software on which we provide products and related services belong to us and our actual rights holders. Without the permission of us and its actual rights holders, no one is allowed to use (including but not limited to monitoring, copying, spreading, displaying, mirroring, uploading and downloading) the contents of this product and related services through any robot, crawler and other programs or equipment.

2. You shall not delete any rights marks on this product and related services.

3. You shall not make any express or implied use of any rights logo contained in this product and related services without authorization.

4. You understand and promise that the content (including but not limited to text, pictures, audio, files and other forms of content and all components) published, provided and uploaded during the use of this product and related services are original by you or have been legally authorized. The intellectual property rights of the content you upload and publish belong to you or the original copyright owner, but you should authorize us to use the content you upload based on the functions or services you choose.

XI. Disclaimer

1. You understand and agree that this product and related services may be affected or interfered by many factors, and we do not guarantee (including but not limited to):

(1) This product and related services are fully suitable for the user's requirements.

(2) This product and related services are not disturbed, timely, safe, reliable or error-free

(3) Any software, services or other materials obtained by the user through us meet the user's expectations.

(4) Any errors in this product and related services will be corrected.

2. For the information you come into contact with in the process of using our products and related services, please treat it with caution and judge its authenticity by yourself. For the loss caused to you by the behavior you perform based on the information on our products and related services, you shall bear the corresponding responsibility.

3. When you use this software or require us to provide specific services, we may transfer to the third system or hold your use or access through the third system, and the results of the use or access will be provided by the third system, we do not guarantee the safety, accuracy, validity and absence of other indeterminate risks of the services and content or results achieved through the Third System, and we do not accept any responsibility for any disputes and damages arising therefrom.

4. You understand and agree that during the use of this product and related services, you may encounter force majeure and other factors (force majeure refers to objective events that cannot be foreseen, cannot be overcome and cannot be avoided), including but not limited to government actions and natural disasters (Such as floods, earthquakes, typhoons, etc.), Internet reasons, wars, strikes, riots, etc. In the event of force majeure, we will try our best to repair it in time at the first time, but we shall be exempted from liability for any suspension, suspension, termination of service or any loss caused by force majeure within the scope permitted by laws and regulations.

5. We obtain the right to deal with illegal content in accordance with this agreement, which does not constitute our obligation or commitment, and we cannot guarantee the timely detection of illegal acts or corresponding treatment.

6. You understand and agree that: We only provide you with a guarantee for the current actual use of the product and related services. Regarding this product and related services, we do not provide any kind of express or implied guarantee or condition, including but not limited to The validity and use effect of this product and related services are guaranteed. Your use of this product and related services shall be at your own risk.

7. Under no circumstances shall we be liable for the loss of profits suffered by you from the use of this product and related services. Except as otherwise expressly provided by laws and regulations, our full responsibility to you shall not exceed the fees you pay to us during the use of this product and related services.

12. About paid purchase content

1, this product and related services part of the content you need to pay to obtain, you can choose whether to pay. Please carefully read the function effect, service content and usage rules of the specific paid content before purchasing. If you have any questions about the specific paid content, please consult us for confirmation before purchasing. If there is a separate agreement for some paid functions, you should ensure that you have carefully read, understood and agreed to all the contents of the corresponding agreement before purchasing.

2. If a specific service or benefit does not indicate the use period, the use period of these services is from the date you start using the service to the date when the service is stopped.

XIII. Minors Terms of Use

1. If you are a minor, you should carefully read and agree to this agreement under the supervision and guidance of your guardian and obtain the consent of your guardian before you can use this product and related services.

2. We attach importance to the protection of minors' personal information. When filling in personal information, minor users should strengthen their personal protection awareness and treat them with caution, and should use this product and related products correctly under the consent of the guardian and under the guidance of the guardian. service.

3. Minor users and their guardians understand and confirm that if you violate laws and regulations or the contents of this agreement, you and your guardian shall bear all legal responsibilities arising therefrom in accordance with the law.

XIV Other

1. The establishment, entry into force, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of the country where we are located. If any provision of this Agreement is invalid due to conflict with the laws of our country, these provisions shall be reinterpreted and applied as close as possible to the purpose of this Agreement, provided that they do not violate the law, and the other provisions of this Agreement shall remain in full force and effect.

2. If you have any dispute with us, both parties shall settle it through friendly negotiation. If the negotiation fails, you agree that the dispute shall be submitted to the court with jurisdiction where we are located.

3. If you have any questions about this Agreement and its implementation, please contact us in time and confirm.